Terms of Service

To place an order, you must create an account with accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized account use.

We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion, including if we believe a customer is violating these Terms.

Placing an order constitutes an offer to purchase our products under these Terms. All orders are subject to acceptance by MARQUE INK. We will confirm acceptance by sending you an order confirmation email. We reserve the right to refuse or cancel any order for any reason, including errors in product pricing or availability.

Orders are not binding until you have approved the digital proof and we have confirmed receipt of full payment.

All prices are displayed in US dollars and are subject to change without notice. Pricing is based on product type, quantity, imprint method, and number of colors or locations. Setup fees may apply and are listed separately at checkout.

Payment is due in full at the time of order placement. We accept major credit cards, ACH bank transfers, and company purchase orders (for approved accounts only). All payments are processed securely through our payment processor.

Sales tax will be applied to orders shipped to applicable states as required by law.

Your artwork: By submitting artwork, logos, or designs, you represent and warrant that you own or have the necessary rights to use such content and that its use does not infringe any third-party intellectual property rights. You grant MARQUE INK a limited license to reproduce your artwork solely for fulfilling your order.

Our designs: Any original artwork or templates created by MARQUE INK remain our property. You may use such artwork only in connection with products ordered from us.

Prohibited content: We will not print content that is illegal, defamatory, obscene, hateful, or infringes third-party rights. We reserve the right to reject any artwork or cancel any order containing such content.

A digital proof will be provided for your review before production begins. You are responsible for reviewing the proof carefully, including spelling, colors, layout, and all specifications. Once you approve the proof, we are not responsible for errors that were present in the approved proof.

Production begins only after proof approval. Changes to artwork or specifications after proof approval may delay your order and incur additional charges.

Custom printing involves inherent production tolerances. Minor variations in color, size, placement, and quantity (up to ±5% of ordered quantity) are considered normal and do not constitute defective products. We will invoice you only for the quantity actually delivered.

We ship via UPS, FedEx, and USPS. Shipping costs are calculated based on weight, dimensions, destination, and selected service level. Estimated delivery dates are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather events, or other factors outside our control.

Risk of loss passes to you upon delivery of the products to the shipping carrier. You are responsible for inspecting orders upon receipt and notifying us within 10 business days of any damage, shortage, or non-conformance.

Because our products are custom manufactured to your specifications, we cannot accept returns or issue refunds for correctly produced orders. If your order contains a manufacturing defect or production error caused by MARQUE INK, we will at our option reprint the defective items or issue a credit or refund.

Claims for defects must be submitted within 10 business days of receipt, with photographic evidence. We may request the return of defective products before issuing a replacement or refund.

To the maximum extent permitted by law, MARQUE INK’s total liability arising from any order shall not exceed the amount paid for that order. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption.

You agree to indemnify and hold harmless MARQUE INK and its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights through the content you submit.

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Cook County, Illinois, under the rules of the American Arbitration Association.

We may update these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of our services after changes take effect constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact us: